Member Support

We know you can’t always find what you need and we want to minimise the impact that locked accounts and hard questions have on your workflow.

We have dedicated inboxes for all your enquiries – please let us know what you need and we will do our best to provide a solution!

If you have challenges with REGISTRATION or LOGIN – Locked.Account@nafn.gov.uk

For any queries around LICENSING  – licencehelp@nafn.gov.uk

If you are finding POSHFA or CTRS challenging  – general@nafn.gov.uk

For expert help and advice on IPA – SPOC@nafn.gov.uk

If SiD is proving impossible – Sidhelp@nafn.gov.uk

For those difficult DVLA enquiry issues – general@nafn.gov.uk

And if you need assistance from our Enhanced Intelligence Service – Intelligenceservices@nafn.gov.uk

When you need access, information or help urgently, please pick up the phone and call us – we are always happy to help: 0161 342 3480

If you have any comments, suggestions or insights on our service and delivery, please let our Leadership Team know.